- Shipping Locations
Products are shipped from United States and we deliver to the United States and Worldwide.
- Shipping Courier
All orders are sent by USPS First Class Mail for United States and USPS First Class Mail International for rest of world and delivered against signature.
- Shipping Costs
Free shipping for United States and Worldwide
- Delivery Times
Order Cutoff Time: 06:00 PM
Handling Time : 0 - 1 Business Days
Transit Time : 2 - 4 Business Days to United States
Transit Time : 2 - 9 Business Days to Worldwide
Estimate Delivery Time: 2 - 5 Business Days to United States
Estimate Delivery Time: 2 - 10 Business Days to Worldwide
- Damages
In case your order arrives damaged please do let us know immediately, we will be happy to help you. Please save all packaging materials and damaged goods
- Change of Address
Orders are typically processed and shipped within 0 - 1 Day after placement. Please Contact Us directly to inquire about changing the address for your order.
- Order Cancellation
If you need to cancel an order, please contact us as soon as possible at support@blackzhed.com We can only cancel orders within 1 hour of placement. Order that have already begun processing cannot be canceled.
- Tracking Number
After ordering a product, you will receive ( 1 to 2 days) a shipping confirmation. To track your order, go to our Order Tracking page and enter your order number. It may take a while update.
- Lost Packages
If your package is marked as delivered but you haven't it, please:
- Verify the shipping address.
- Check all possible delivery location at your residence.
- Ask neighbors or family members if they accepted the package.
- Contact the courier with your tracking number to initiate a claim.
If your package is officially declared lost, contact us immediately with your order number. We will either reship your order or provide a refund based on your preference.
Address: VIDA, Bantargebang, Bekasi, Jawa Barat 17151 Indonesia
Phone: +6283157602002
Email: support@blackzhed.com
Availability: Monday to Sunday (9:00am - 6:00pm)